This section includes patients’ rights and responsibilities. It provides newcomers with clear guidance on accessing quality healthcare without discrimination, receiving respectful and culturally competent treatment, and understanding privacy and confidentiality.
Patient Rights
Patients have the right to clear communication with providers, access to interpreters, fair treatment, and informed consent. This section explains how these rights support a productive relationship with healthcare professionals.
Patient Responsibilities
The workbook also highlights what patients can do to make healthcare visits more effective. This includes arriving on time, asking questions, bringing medications and relevant paperwork, and actively participating in care decisions.
- Access healthcare without discrimination
- Receive respectful, culturally competent care
- Understand privacy, confidentiality, and consent
- Use interpreter services when needed
- Prepare for appointments with questions, medications, and documents
Resources
More information and resources can be found at: https://mhi.taskforce.org/toolkits/healthcare-navigation-toolkit/